Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our customer support Dept is on–line 24x7x365 to take care of each of your service tickets. Every single ticket you post to us will be addressed within up to 60 mins. If your case calls for the assistance of an admin, we will address the ticket to the technician on duty and will let you know that the case is being taken care of.

  • Top quality support service
  • Qualified Tech Assistance Service

  • We offer you 7 days a week customer support through a turbo–fast ticketing system integrated into your Control Panel. You can easily contact us all the time about any of the packages that come installed in advance on the virtual server, such as the selected Linux OS, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Site Control Panel that is provided as a gift with the virtual server, you can find an insightful Help zone, incorporating everything you need to learn about maintaining your sites and programs. We have introduced a wide selection of how–to reports and video guides that display the common website management responsibilities in an easy–to–understand fashion.