Customer Support Channels
A 1–hour Response Guarantee
Delivering superior quality support on time is our top priority, so we support each Linux shared hosting services plan with a one hour ticket response warranty. As you send a ticket or post an e–mail, our client technical support staff will try all they could do to deliver the most satisfactory answer to your case and to offer you help and advice in a timely fashion.
A Top–quality Support Service
Contact us at any time needed. Our staff of professionals will undoubtedly be on the web for you 24x7x365 to react to all of your inquiries and to address any concern you might have. You are able to submit a tech support ticket from your Web Site Control Panel or drop an e–mail any moment. In addition, on business days, you can ring us or take advantage of the live chatting alternative.
An Intuitive Help Section
The Control Panel boasts a substantial know–how base that is built into all sections. In each part, you’ll find a Help press button which will load for you a list of step–by–step guides on how to make use of a specific option or carry out a certain action. Furthermore, we have prepared educational video lessons in an effort to get a better idea of the Control Panel’s interface.