Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center incorporated into Paklive Hosting’s Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common issue that you may have, they are contributed by our support team of competent technicians.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who want to find out how to tackle a frequently encountered problem by watching a how–to video, we have added a compilation of video tutorials to our Web Site Control Panel. All the tutorial videos are very short and easy to follow. They offer step–by–step presentations of various site administration procedures.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 customer care service and a 1–hour support ticket response time guarantee. Our well–trained customer service technicians will be online 24x7 to reply to your inquiries and to solve any problem that you may encounter. Simply send a helpdesk ticket from the Help Center and we will respond back to you straight away.