A 99.9% Server Uptime
The primary benefit of establishing your own shared hosting system is that you do not need to be worried about compatibility issues – you configure a given set of software apps in such a manner as to be compatible with a specific set of hardware elements. The outcome is something considerably more stable and dependable, since there are much less possible chances of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware parts along with a strongly tweaked version of SELinux in order to create an exceptionally secure and safe home for your own web sites.
That’s why, with all our Linux shared hosting services plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also built our very own internal network in all our datacenters. Everything is based on top–quality hardware components fabricated by Juniper. Moreover, on each router, we have placed a firewall with an elaborate algorithm that will sift all questionable requests.
In this way, in all our data center facilities – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not happy with our services, or if you find them inadequate, or if you decide that you require a VPS web hosting services instead of a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domains even when you cancel your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you’re probably aware of how annoying this can be, especially when your web site is at stake. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be available to you and they’ll reply to you within 1 hour. And the best part is that their average response time is well under twenty minutes!